Terms and Conditions
RB Premiere Capital Holding SIA.
1. general provisions.
1.1 In accordance with the Civil Code of the Republic of Latvia, this document constitutes a public offer (hereinafter referred to as the "Offer") and in the event of acceptance of the following terms and conditions, the person accepting this Offer shall pay for the Order in accordance with the terms and conditions of this Agreement.
1.2 Confirmation of the Buyer's order on the Seller's website shall constitute acceptance of the offer, which shall be equivalent to the conclusion of a contract on the terms and conditions set out in the offer.
1.3 By placing an order, the Buyer confirms his/her acceptance of the terms and conditions of this contract by ticking the box "I accept the processing of personal data and the terms and conditions of the offer".
If the Buyer does not agree, the Contract shall be deemed not to have been concluded.
1.4 This Agreement is concluded between RB Premiere Capital Holding SIA (hereinafter referred to as the "Seller"), which owns the online shop www.premiere-capital.com, and the user of the online shop services (hereinafter referred to as the "Buyer"), and lays down the terms and conditions for the purchase of the online shop website.
1.5 Terms and Definitions.
Unless the context otherwise requires, the following terms shall have the meanings set out below and shall form an integral part of this offer:
"Offer" means a public offer by the Seller to any person to enter into a contract of sale (the "Contract") with him on the terms and conditions set out in the existing Contract;
"Buyer" means a natural person (having full legal capacity and the necessary authority) or a legal person who enters into a contract with the Seller on the terms and conditions set out in the Offer and who pays for the Goods using international Payment Systems' bank cards and/or other means of payment.
"Acceptance" means the Buyer's full and unconditional acceptance of the terms of the offer;
"Goods" means the list of products in the range on the official website www.premiere-capital.com
"Order" means the individual items from the list of products in the range of goods specified by the Buyer when placing an order on the website;
"Delivery" means a third party organisation that provides the Buyer with order delivery services.
"Online Shop" means the official website of the Seller for the purpose of concluding contracts of sale and purchase by means of the Buyer's access to the description of the goods offered by the Seller and/or the photographs provided online, which prevents the Buyer from having the opportunity to directly inspect the goods - a remote method of sale of goods.
"Transaction" means payment for the Goods purchased.
"Payment Systems" means the set of financial institutions interconnected by contract, as well as the software and hardware and technical tools that provide the information and technological interoperability necessary for the settlement of payments between the Buyers and the Seller.
"Settlement Bank" means the settlement bank which, on the basis of the available payment information, settles the Transactions with "Bank Cards" and has the relevant authorisations from "Payment Systems" and makes the transfer of funds in favour of the Seller's shop.
2.Object of the Agreement
2.1 The Seller undertakes to transfer the ownership of the Order to the Buyer and the Buyer undertakes to pay for and accept the Order on the terms and conditions set out in this Agreement.
2.2 This Agreement governs the purchase and sale of goods on the Online Shop, including:
2.2.1 The Buyer's voluntary selection of the goods in the Online Shop;
2.2.2 the Buyer's own execution of the order in the Online Shop;
2.2.3. payment of the order by the Buyer in the online shop;
2.2.4. the execution and delivery of the order to the Buyer in accordance with the terms of this Agreement.
2.3 Title to the order shall pass to the Buyer upon payment of the full amount of the order.
3. Order procedure.
3.1 The prices in the Online Shop are quoted in the currency Euros.
3.2 The prices of the Products shall be determined unilaterally and without any disputes by the Seller and shall be indicated on the pages of the Online Shop under the following link: www.premiere-capital.com.
3.3 The total price of the order includes:
- the price of the goods in the online shop;
- the cost of delivery of the order.
3.4 The order processing procedure is described on the website of the online shop here: https://www.premiere-capital.com/shipping-returns.
3.5 The Customer shall pay for the order by any convenient and accessible method of payment, which he/she chooses on the online shop by clicking on the link: https://www.premiere-capital.com/shipping-returns.
Payment methods (the Seller is not responsible for transactions made by the Buyer through payment systems).
3.6 All information material provided on the website www.premiere-capital.com is of a recommendatory nature and cannot provide complete information about the exact features and characteristics of a particular product. If the Buyer has any questions regarding the features and characteristics of the Goods, the Buyer should consult the Seller's helpdesk by phone +370 648 27870 at email@example.com before ordering the Goods.
3.7 The Online Shop may unilaterally change the price of the goods listed on the website, in which case the price of the goods ordered and paid for by the Customer shall not be changed.
3.8 After registering on the Website, the Buyer will be presented with a Personal Cabinet, where the status of Orders (payment / cancellation / execution / etc.) will be displayed. Confirmation of the fact of placing an Order with the mobile phone number and email address provided by the Customer is optional.
3.9 The fact of placing an Order and payment for the Goods shall be confirmed by sending an email to the Customer or by sending the relevant information in the Personal Area. If the Buyer does not receive the Buyer's email or if there is no information in the Personal Area, the Buyer shall contact the Seller within 1 (one) day from the moment of payment to confirm payment for the Goods.
4.Rights and Obligations of the Parties.
The Seller undertakes:
4.1 From the date of this Contract, ensure that all obligations to the Buyer are fully performed in accordance with the terms of this Contract and applicable law.
4.2 The Seller reserves the right not to perform its obligations under the Contract in the event of Force Majeure, Acts.
4.3 To manage the Buyer's personal data and to ensure their confidentiality in accordance with the applicable legislation.
4.4 Prevent attempts to gain unauthorised access to information and/or to communicate it to persons not directly involved in the execution of orders.
The Seller has the right to:
4.5 assign its rights and obligations under the Contract to third parties without agreement with the Buyer.
4.6. to unilaterally change this Contract, the prices of the goods and related services, methods of payment and delivery conditions by publishing them on the pages of the online store located at the following Internet address: firstname.lastname@example.org All changes shall come into force immediately upon their publication and shall be deemed to be communicated to the Buyer as of the moment of their publication.
4.7 The Seller shall have the right to limit the number of products included in the Buyer's order by informing the Buyer thereof.
4.8 Information about the Buyer may be disclosed to official authorities in strict compliance with the requirements of the law.
4.9 To inform (notify) the Buyer online, to the specified email account, and by telephone, to the specified telephone number, of the status of the order.
4.10 To inform the Buyer of the Seller's discounts, promotions and changes to the Goods via the internet to the specified electronic mailbox and via telephone to the specified telephone number.
The Buyer undertakes to:
4.11. Provide accurate information at the time of ordering: name, email address, contact telephone number, postcode, region, city, street and house number.
4.12. Before entering into the Contract, please read the contents of the Public Offer - payment and delivery terms and conditions - on the online shop website by clicking here: Public Offer
4.13. Place your order and deliver it in accordance with the terms of this Agreement.
The Buyer has the right to:
4.14. In accordance with the Civil Code of the Republic of Latvia, the Buyer shall have the right to withdraw from the performance of the retail sales contract on condition that he/she shall reimburse the Seller for the necessary costs incurred by the Seller as a result of the contract performance.
5. Payment of the order.
5.1 The Seller shall unilaterally determine the prices of the Goods and indicate them on the Website in Euinfo@premiere-capital.comro. The Seller may unilaterally change the price of the Product. However, the price of Goods ordered and paid for by the Buyer shall not be changed.
5.2 The Buyer shall pay for the ordered Goods within 1 (one) banking day from the date of placing the Order.
5.3 The Buyer shall pay for the Goods in Euro in cash or by payment card.
5.4 If the Order is paid for by payment card, the card data shall be entered into the electronic payment system, which is certified by the payment system "Visa Inc." and MasterCard Worldwide for transactions with 3-D Secure authentication. The data provided by the Buyer is fully protected in accordance with the Payment Card Industry Data Security Standard and cannot be accessed by anyone, including our online shop.
5.5 Payment for the Goods shall be deemed to have been made from the time of successful completion of the transaction (in the case of bank card payments) by card or receipt of funds in the Seller's account in the case of non-cash payments. The Seller confirms the fact of payment for the service by changing the Order status in the Buyer's personal space and/or by sending an email to the email address provided by the Buyer.
5.6 The Purchase and Sale Agreement shall be deemed to be concluded from the moment the Buyer pays for the Goods.
6. Delivery of goods.
6.1 The Order shall be delivered upon receipt of payment to the Seller's account.
6.2 The terms and conditions of delivery of the Goods, including the delivery period and the price thereof, shall be determined by the Seller for each Buyer, taking into account the distance of the place of delivery and the dimensions of the Goods, and shall be notified to the Buyer by the Buyer when the Buyer places the Order on the website www.premiere-capital.com.
The Buyer shall choose the method of delivery from the options available on the website of the online shop by clicking on the link: www.premiere-capital.com.
6.3 The Goods shall be delivered to the Buyer at the address, date and time agreed between the Seller and the Buyer when the Buyer placed the Order. The Goods shall be delivered to the Buyer's or the Recipient's home in accordance with the following conditions.
6.3.1 Delivery of the Goods does not include the delivery of the Goods to the Buyer's specified flat/place.
6.4 On delivery, the Goods ordered shall be delivered to the Buyer or, in his absence, to any person ("the Recipient") who has provided a receipt or other document evidencing that the Buyer has paid the deposit. The Recipient acting on behalf of a legal person shall provide a duly executed power of attorney.
The Seller shall not be liable if the Recipient is not in possession of documents confirming the Buyer's advance payment.
6.5 If the Buyer or the Recipient is not available at the delivery address at the agreed date and time, the delivery personnel shall wait for 30 (thirty) minutes and depart, leaving the Buyer with an SMS message.
6.6 If the Buyer or the Recipient does not receive the Goods due to any fault on their part (including the Buyer's or the Recipient's failure to appear at the delivery address at the agreed date and time, or if the said persons refuse to provide identification documents), the Buyer shall refuse delivery of the Goods. In this case, a subsequent delivery shall be made on a new date agreed with the Seller, subject to the Buyer again paying the delivery charge.
6.7 The Seller's obligation to deliver the Goods subject to delivery shall be deemed to be fulfilled from the moment the Buyer or the Recipient signs the delivery documents. Acceptance of the Goods without comment shall exclude the Buyer's right to rely on the non-conformity of the Goods actually delivered with the Order or the accompanying documents.
6.9 The Seller shall use its best endeavours to comply with the delivery deadlines set out in this Offer and/or on the Website. However, delivery of the Goods may be delayed due to unforeseen circumstances beyond the control of the Seller. The delivery time depends on the location of the Buyer and is between 1 (one) and 30 (thirty) calendar days.
6.10. The Buyer shall have the right to cancel the Order at any time prior to the moment of its transfer to the courier delivery service.
7. Delivery-receipt of goods
7.1 The Buyer or the Recipient shall accept the Goods delivered in accordance with the quantity of the packages at the time of their transfer from the Seller to the Buyer. Upon acceptance of the Goods, the Buyer or the Recipient shall check the number of packages and the integrity of the packaging of the Goods. If there are no claims, the Buyer or the Recipient shall sign the relevant delivery and acceptance document without any comments or, if there are any claims, shall make a comment on this document.
7.2 Upon delivery of the Goods, the Buyer shall be given the following information in writing:
- Order confirmations with a list of the Goods ordered and their price in Euro;
- Information about the mandatory confirmation that the Goods comply with the mandatory legal requirements, including the names of the relevant technical regulations and details of the certificates and/or declarations of conformity of the Goods;
- Information on the main consumption characteristics of the Goods;
- Information on the warranty period, if applicable;
- Rules and conditions for the efficient and safe use of the Goods;
- Information on the period of use or expiry of the Goods;
- Information on the energy efficiency of the Goods, if applicable;
- A delivery order confirming the delivery-receipt of the Goods in accordance with the number of consignments from the Delivery Service to the Buyer.
7.3 The risk of accidental loss of or damage to the Goods shall pass from the Seller to the Buyer at the time when the Delivery Service delivers the Goods to the Buyer or the Recipient and the aforementioned persons sign the handover and acceptance certificate.
7.4 In order to avoid any abuse and/or fraud, the aforementioned persons shall present to the Delivery Service employee their proof of identity and, in addition, the Recipient's proof of the latter's appropriate authority, when handing over the paid Goods to the Buyer or the Recipient. In addition, the Delivery Agent shall have the right to ask the Buyer or the Recipient to provide the last four digits of the bank card number used to pay for the Goods. The Seller shall be entitled to ask the Buyer to provide the authorisation code of the bank card used for payment which the Buyer has provided to the issuer of the bank card used for payment. The Seller guarantees the confidentiality and protection of the Buyer's and the Beneficiary's personal information and shall ensure that such guarantee is provided by third parties engaged by the Seller.
8. Returns and exchanges
8.1 The Buyer shall have the right to refuse to accept the Goods prior to delivery.
8.2 The Buyer may refuse to accept the goods at the time of delivery if the delivered goods are of inadequate quality (in accordance with the Civil Code of the Republic of Latvia "On Protection of Consumer Rights").
8.3 If the Buyer discovers that the goods are not of satisfactory quality, the Buyer shall have the right to replace or return them in accordance with the prescribed procedure. In accordance with the Law on Consumer Rights Protection of the Republic of Latvia, the buyer has the right to replace or return the defective goods within 14 days from the date of purchase, provided that the buyer is in possession of a purchase receipt.
Goods intended for commercial use are not subject to the Law on Consumer Protection of the Republic of Latvia and can only be returned in the event of defects, in accordance with the procedure laid down in the Civil Code of the Republic of Latvia.
8.4 Returns and exchanges of Goods shall be made upon written request of the Buyer, which shall state:
- Name and surname of the Buyer, passport details (in case of a natural person);
- TIN, buyer's details (in the case of a legal person);
- Date and method of receipt of the order;
- Payment amount, date and method
- Reason for return;
- Bank account number and bank details to which the return fee will be paid (in the case of a legal person).
Returns may be made if the goods are of satisfactory quality, provided that their merchantable form, their characteristics for use and the document attesting the fact and conditions of acquisition of the goods referred to are intact. The fact that the buyer does not have the said document does not preclude him from relying on other evidence of the acquisition of the goods from the seller.
8.5 Upon proper completion of the return procedure, the Seller shall refund the money paid for the Goods within 10 working days of receipt of the Buyer's request to the account specified in the request.
8.6 Where payment is made by credit card, the money shall be refunded to the card used to pay for the Order.
8. Force majeure
Either Party shall be excused from liability for the total or partial non-performance of its obligations under this Agreement if such non-performance is due to force majeure. Force Majeure shall mean extraordinary events or circumstances which the Parties could neither have foreseen nor prevented by reasonable means. Such extraordinary events or circumstances include, but are not limited to, strikes, floods, fires, earthquakes and other natural disasters, acts of war, etc.
9. Term of this Agreement.
9.1 The Parties acknowledge that the obligations under this Contract shall commence upon the Buyer's execution of the Order and compliance with this Contract.
9.2 This Contract shall remain in full force and effect until the Parties have fully performed their obligations.
10. Other Terms. Processing of Personal Data.
10.1 The Parties shall be liable under the laws of the Latvia Republic for non-performance or improper performance of the terms and conditions of this Contract (the Buyer's acceptance of the Seller's offer).
10.2 In case of any questions and claims of the Buyer, the Buyer shall contact the Seller.
10.3 The Parties shall take all measures to resolve any disputes and disagreements that may arise in the performance of their obligations under the Contract or in connection therewith through negotiations.
10.4 If the Parties fail to reach an agreement, all disputes shall be settled in accordance with the procedure established by the legislation of the Latvia Republic in the court of the Seller's location.
The personal data of the User/Buyer shall be processed in accordance with the rules of the State Data Protection Inspectorate, whose registered office is located at Blaumaņa iela 11/13-15, Riga, LV-10312, https://www.dvi.gov.lv/lv.
Surname, first name, patronymic, contact telephone number, e-mail address, delivery address.
By submitting his/her personal information to the Seller, the Website visitor/user/buyer agrees to the processing of such information by the Seller, inter alia, for the purpose of fulfilling the obligations to the Website visitor/user/buyer under this Public Offer, advertising the Seller's products and services, electronic and SMS surveys, monitoring the results of marketing campaigns, customer service, arranging the delivery of goods to the Buyers, conducting prize draws for Site visitors/Users/Buyers, monitoring the satisfaction of Site visitors/Users/Buyers, as well as the quality of the services provided by the Seller.
Processing of personal data means any action (operation) or set of actions (operations) carried out on personal data, whether or not by automated means, including collection, recording, organisation, storage, interpretation (updating, modification), retrieval, use, transfer (including transfer to third parties, without distinction of cross-border transfers, if necessary for the fulfilment of the obligations), anonymisation, blocking, erasure, destruction, as well as the processing of personal data.
The Seller shall be entitled to send informative messages, including promotional messages, to the User's/Buyer's e-mail and mobile phone, subject to the User's/Buyer's consent, expressed by means of an action that unambiguously identifies the subscriber and makes it possible to reliably determine the subscriber's intent to receive the message. The User/Buyer shall have the right to refuse to receive promotional and other information, without stating the reasons for such refusal, by informing the Seller of his/her refusal by telephone +370 648 27870 or by sending a request to the Seller's e-mail address: email@example.com. Service messages informing the User/Buyer about the order and its processing stages are sent automatically and cannot be refused by the User/Buyer.
Consent to the processing of personal data shall be withdrawn by withdrawing acceptance of this Public Offer using the form provided herein.
The Seller receives information about the ip address of the visitor to http://www.premiere-capital.com. This information is not used to identify the visitor.
The Seller is not responsible for the information provided by the User/Buyer on the Website in a publicly accessible form.
The Seller has the right to record telephone conversations with the User/Buyer. In doing so, the Seller undertakes to: prevent attempts to illegally obtain information obtained during telephone conversations and/or to transmit it to third parties not directly involved in the execution of Orders, in accordance with the "On Information, Information Technology and Information Protection".
For payment, quality of service, timeliness of receipt and any other issues related to card transactions, please contact us by phone + 371 64 415300 or by email firstname.lastname@example.org.
Merchant Information: RB PREMIERE CAPITAL HOLDING SIA
Legal address: Matīsa iela 61-20, Riga, LV-1009, Latvia
Company code 40103971620
TAX LV 40103971620/EORI LV40103971620
Current account number: LT263500010009250455
Full name of the bank: Paysera LT, UAB